Privacy Policy

At TailTrackers, we believe that every animal deserves accountable care. Founded by a team of technology and animal welfare professionals, our mission is to digitise and streamline shelter operations for NGOs, government bodies, and welfare organisations across India.

From street-level intake to final release, TailTrackers provides field teams, shelters, and management with digital tools to ensure transparency, traceability, and operational accountability in street animal welfare.

This Privacy Policy explains how we collect, use, store, and protect information when using:

• The TailTrackers mobile application
• The TailTrackers web platform
• Related services provided by us

TailTrackers is a restricted-access internal-use application.

• The app does not offer public registration.
• User accounts are created only by authorized administrators.
• Access is limited strictly to employees, field staff, NGOs, municipal teams, and officially associated welfare partners.
• Unauthorized use or access is prohibited.

We collect only the information necessary to operate our animal accountability system.

A. Account Information

Since accounts are administrator-created, we may collect:

• Full name
• Official email address
• Role or designation
• Organisation affiliation
• Employee or staff ID (if applicable)

This information is used solely for identity verification and access control.

B. Location Data

The TailTrackers mobile application collects current device location (GPS-based) when required for operational tasks. Location data is used strictly for:

• Recording animal capture locations
• Logging release points
• Ensuring transparency in field operations

Location data is collected only during active operational usage and is not used for advertising or personal tracking.

C. Camera Access

The application requires camera permission for:

• Scanning QR codes on animal neckbands
• Documenting captured animals
• Recording intake evidence

Images and scans are used strictly for official animal welfare documentation.

D. Operational Data

We collect structured records including:

• Capture details
• Intake and release timestamps
• Shelter transfer records

This data supports accountability, traceability, and reporting for welfare authorities.

We use collected information to:

• Maintain accurate animal records
• Enable full traceability from capture to release
• Improve coordination between field and shelter teams
• Generate compliance reports for NGOs and government bodies
• Enhance system performance and reliability

We do not sell, rent, or trade personal data.

We may share information only:

• With authorized NGOs, municipal corporations, or government authorities involved in animal welfare
• When legally required by law, regulation, or court order
• With secure infrastructure or technology providers that help operate our services

We do not share data for marketing or advertising purposes.

We implement industry-standard security safeguards, including:

• Secure cloud/server infrastructure
• Encrypted data transmission (HTTPS)
• Role-based access control
• Admin-controlled account provisioning
• Restricted internal access

Only authorized personnel may access system data.

We retain data only as long as necessary to:

• Maintain operational accountability
• Comply with municipal or government reporting requirements
• Fulfill legal obligations

Data may be archived or securely deleted when no longer required.

Since TailTrackers is an organization-controlled system:

• Users cannot self-register.
• Accounts are created and managed by authorized administrators.

Requesting Account Deletion

If a user wishes to delete or deactivate their account:

• The user must contact their organization's authorized administrator.
• Upon verification, the account will be deactivated or permanently deleted in accordance with organizational policy.
• Users may also contact us directly at: info@sublimetechnocorp.com

What Happens After Account Deletion

• Login access will be permanently removed.
• User credentials will be deactivated.
• Personal account information will be removed or anonymized where feasible.

However:

• Operational records (animal capture logs, complaint entries, QR scans, etc.) may be retained for accountability, compliance, and legal reporting purposes.
• Certain data may be retained if required by applicable law or government authority.

For transparency, the TailTrackers mobile app may request:

• Location Permission – To record capture and release locations
• Camera Permission – To scan QR codes and document animal records

These permissions are required for core operational functionality and are not used for unrelated purposes.

TailTrackers does not provide:

• Public user profiles
• Social networking features
• Public commenting systems
• Public visibility of operational data

All system data remains within authorized organizational access.

Our website may collect:

• Contact form submissions
• Basic device and browser information
• Cookies for improving user experience
• Anonymous usage analytics

This information is used solely to improve website functionality and performance.

TailTrackers is not directed toward children. Access is restricted to authorized adult personnel only.

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date at the top of this page.